Welcome - we're glad you're here!

Our work in supporting those who protect us is not a job. 

It’s our purpose and shared mission. 

 We know your strength, we see your pain, and we are honored to be your guides.

By definition, we are all resilient... until we're not

We created the “Master Guide To Mental Wellness” because these kinds of battles require a new way of thinking and a range of tools.








Who Is This For?

So often the strongest and bravest of us struggle in silence with depression, anxiety, grief, survivor’s guilt, hopelessness and much more.

If you are wired like any of the warriors above…

· You believe in the value of teamwork and rely on others…

· You dread burdening others with your personal struggles…

· You have real fear that seeking help could cost you your job…

You may even feel like suffering without support is part of your calling... This can stop today


Stress, anxiety, depression and symptoms of Post Traumatic Stress (PTSD) can often leave us feeling powerless and weak.


Continuing to suffer in silence doesn't work in the long run, and it doesn't have to be this way!


Regardless of how you feel or how your relationships may be strained you are irreplaceable. Your loved ones want you to heal.

The Master Guide To Mental Wellness offers real solutions to real problems based on Jennifer’s lived experience and our collective work in the trenches of mental warfare. 

Learn More About Us and Our Mission

Jennifer Tracy | National Speaker | Best Selling Author | Mental Health Advocate

"For anyone struggling with or prone to depression, this is a great resource! The lessons are short enough to feel manageable, even when you don't have the energy to do much. Jennifer combines practical tools and questions to help you dig deeper... She does a great job of balancing hope with the gritty reality of what she faced, and she helps you start to see your own story with some of that."

ANDREA BOWEN- Military Veteran

Doc Springer doesn’t emit pity… she understands the warrior spirit at an instinctive level. She communicates…we are strong enough to overcome the challenges before us and that we can do this by using skills we possess already, whether we realize it or not. She doesn’t see us as broken. She calls to our strength and she walks with us in a way that translates like this: I see the challenges before you, and I can help you get clear on them as well. Now, get up and fight.

Sergeant Eddie Wright
U.S. Marine Corps (Ret), Bravo Co. 2nd Plt. 1st Reconnaissance Bn. OIF I, II

Shauna Springer, Ph.D. | Leading Expert on PTSD and Trauma | Best Selling Author | National Speaker

Why The Master Guide To Mental Wellness?

Grow your knowledge and stay in the FIGHT DESPITE adversity.

Our program is a "mental wellness" investment. Invest in yourself just like other things that are important. THIS is how you maintain your performance at work - and home - just like you maintain the performance of your vehicle (car, truck, motorcycle) by taking care of its maintenance needs.


Without spending thousands of dollars, you can get clear on shame, moral injury, depression and how to "Master" Personal Growth.

Anytime, Anywhere

As part of our process, we'll provide you with tools, strategies and solutions that fit into your life, in a totally private, confidential, at-your-own pace kind of way.

Trusted Knowledge

This is not another offer on resilience. We already know you are resilient. Even when a part of your car isn't working the way it should, it can be addressed by someone with the right knowledge and tools.

Take Action

This isn't a passive learning experience - this is a program for people of action.

A Brief Overview of What's Included

One Price-Both Guided Experiences Included

Exclusive content on a range of topics that are not covered elsewhere

Start your Journey with Doc Springer

  • Insights about overcoming survivor guilt.
  • The downside of all the standard “resilience” training programs.
  • How to face and work through moral injury.
  • How to understand the biological injury caused by trauma and war.
  • Why trust is vital in finding the right provider and every other relationship you have.

Start your Journey with Jennifer Tracy

  • Insights on the suicidal mind and its complexity.
  • How being resilient can breed the need to be perfect.
  • How to forgive yourself and others.
  • How to take your power back.
  • Why it’s challenging but possible, to find life on the other side of trauma, loss, and grief.

Are You Ready To Finally...

Get clear on the battle you are facing?

Learn new ways to Rebuild Yourself From The Inside Out?

Use strengths you already have to adapt and overcome the challenges you face?

Access everything Right from Your Phone

Application Guide-

Over 35 topics discussed. Easy to use worksheets with lessons you can put into practice right away.

Worksheets & Simple Practices-

Stress, anxiety, depression, grief, suicide, forgiveness, shame, moral injury, addiction, relationships, trust, managing conflict and much more.

On Your Phone or Computer-

Private, secure access, there when you need it.

Straight Talk-

Based on decades of experience. Most videos are 4-6 minutes in length.

“Their Combination Of Experience And Expertise In Their “Mental Health Bundle” Is POWERFUL And Life-Changing!”
Mike Ergo, LCSW,
Combat Marine/IronMan Triathlete

These lessons are powerful... But Don't Just take our word for it...

“Ask yourself: How do I make known why Mental Health is so important? Our minds are notorious & often treacherous battlefields! If you are in a fight for your own mental wellness or that of your beloved battle buddies (whether military, first responder, medical, humanitarian, etc.) then arm yourself with the best weapon to win... sew deeply down into your heart these lessons; they are written in blood.”
NC West
Dr. Springer has embedded her life into the military and veteran community. She understands how and when to ask bold questions and make necessary blunt statements in order to heal or guide veterans' issues... her tireless work and is not a repeat of what we already know.
Nathan Johnson
Contra Costa County Veterans Service Officer and Marine Corps veteran
Doc Springer has been there for us since day one. She has been a part of our “sacred circle.” She has heard and seen our souls cry.
Rumaldo Parra
Master Sergeant (Ret.), United States Marine Corps
Doc Springer is one of us... she understands a warriors worth beyond war. She realizes our value in society and can articulate that value to the rest of the world and to us. This shows us that we have purpose... I am very skeptical of Doctors and Psychologists due to past experiences with the VA but I knew after our first interaction that she was there because she truly cared and that helping us survive is her life's work. She is a key member of my tribe and I know she's always got our six!
David Bachmann
Combat Veteran, USMC (Ret)
Jennifer effortlessly drops her shield to become completely vulnerable creating a sense of safety which allows others to do the same. As a First Responder myself, I know that PTSD is real and that it comes with the role of being a first responder. The greater awareness that Jennifer creates is supportive to me and my ability to care for myself which allows me to be supportive to my fellow fighter fighters. Jennifer's program is presented in such an away that only a person who has actually survived this kind of tragic experience can connect with and relate to others who may be struggling."
Ian Schwartz
Lefthand Fire District
After experiencing significant and prolonged trauma in her life, she has survived through it and now tells her story to help others... She holds nothing back as she reveals her own personal struggle with suicide. She gives words to the emotions that many who suffer struggle to understand. Through her candor, she helps you to work past the stigma associated with treatment and medication and reach a place of love for your own life. If you struggle with suicide, you'll see yourself in her story of understanding, compassion, and hope for a future for those who currently are in this dark place. Your life is too important!
David F
Proud American
"Jennifer’s teachings encompasses so much...how to survive your childhood, depression, hope and creating a meaningful life."
Iris Davis
This will save lives. It gives direction that is grounded in the realities of someone who has been to the edge of life—and come back so that she can guide others likewise lost in their suffering, and without tools to be otherwise. Jennifer Tracy honestly speaks about the horrors and very real tragedies she has faced—and survived, and it makes what she talks about here REAL. That Jennifer has gathered as much practical guidance, captured in the penetrating questions throughout the workbook sections, is a gift of life for anyone who is or knows someone who is thinking that suicide is the answer. I can't say enough about the value of the insights from someone who has been there. This book from Jennifer Tracy offers hope, the gift of knowing we are not alone even when we most feel so, and is the REAL DEAL. It contains wisdom and perspective that WILL save lives. Thank you, Jennifer... a priceless treasure and lifeline!
Tom K
Proud American

Master Guide To Mental Wellness

$ 97
Limited Time

Regular Price of $250 goes into effect 9/15/21

The Master Guide To Mental Wellness was specifically designed to deepen, enrich and help you apply the insights in our books, WARRIOR and From The Deepest Darkness To The Light of HOPE.


Our Why...

Our mission of service is grounded in deep respect for those who make sacrifices most people can’t imagine. We see you, you matter to us!

Frequently Asked questions

Absolutely, we developed this to support busy people! For instance, this online bundle includes summaries of key concepts and a series of very short videos, typically less than 5 mins each. We recommend buying the books with the “Master Guide” because this will result in a substantial savings on the cost of the course. If you have the books, you can use them as a reference for anything that you want to dive into more deeply. 

There is NO time limit. Once you purchase access, you can take your time and complete the materials at your own pace. There are no assignments or grades – think of this like “auditing” a course – you get the strategies and solutions at your own pace – without the burden of required assignments or tests.

We’re open to considering this! A “bulk” order usually refers to an order of 100 or more access passes. If this applies to you, please get in touch through our contact form – or at assistant@callforback-up.com

Yes! We both strongly believe in the value of therapy. Therapy can be an ideal place to process what you are learning about yourself and the challenges you face. The program comes with sets of questions to help you develop insight. Many of these questions may be an ideal support for the work you do in therapy.


Taking this with friends or family – who may live nearby or far away – is a powerful way to learn. If you are accessing this from different households, you will need to purchase access for each location.

Yes, we both engage in paid public speaking and negotiate these requests as we receive them. We are also open to considering offering a discounted talk for any organization that makes a bulk purchase of the course. We negotiate these opportunities at fair market rates so it’s best to contact each of us individually to discuss these requests. Here are 2 links for making speaking requests:

Doc Shauna Springer: https://www.docshaunaspringer.com/speaking-request/

Jennifer Tracy: https://callforback-up.com/speaking

Jennifer Tracy has some capability to offer 1:1 coaching sessions at her regular rate of pay for such arrangements. You are welcome to contact her at https://callforback-up.com/coaching if you want to look into setting this up. 

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